Privacy policy

Last updated: 28 July 2026

This policy explains how Soft Sys Net handles personal data collected through softsysnet.digital and during service enquiries.

Data controller

The data controller is Soft Sys Net, operating from Pacific Trade Centre, Kowloon Bay, Hong Kong, Hong Kong. Contact: hello@softsysnet.digital.

What we collect

When you submit the contact form we receive your name, email, service interest, and message. Server logs may include IP address and basic browser metadata. Optional analytics cookies, if accepted, help us understand aggregate visits.

Why we use data

We use enquiry data to respond to your request, prepare proposals, and keep records of engagements. We do not sell personal data.

Retention

Enquiry messages are retained up to 24 months unless a longer period is required for an active contract or legal obligation. Analytics aggregates are retained in anonymised form where possible.

User rights

Subject to Hong Kong law, you may request access, correction, or deletion of personal data we hold about you by emailing hello@softsysnet.digital.

International transfers

If we use processors outside Hong Kong, we take reasonable steps to ensure appropriate safeguards for personal data.

Cookies

See our cookie policy for details on essential and optional cookies.